Shipping Policy

At Let’s Patch Up, we work to process and ship your orders as quickly as possible.

Order Processing

Orders are generally processed and prepared for shipping after successful order confirmation and payment.

Processing time may vary depending on order volume, product availability and other operational factors.

Shipping

Once your order has been shipped, you will receive tracking information through the contact details provided during checkout.

Delivery times depend on your location and the shipping carrier used for your order.

Estimated delivery dates are indicative and may be affected by courier delays, weather, public holidays, operational issues or circumstances beyond our reasonable control.

Tracking Your Order

After your order has been dispatched, you can use the tracking information provided to check the current status of your shipment.

If your tracking information has not updated for an extended period or you believe there is an issue with your shipment, please contact us with your order number.

Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address, phone number and other required delivery information.

If an order cannot be delivered because incorrect or incomplete information was provided, additional shipping charges or other applicable arrangements may be required to resend the order.

Delayed or Lost Shipments

If your shipment is delayed, please contact us so that we can help check the status with the shipping carrier.

If a shipment is confirmed as lost or otherwise requires resolution, we will work with the shipping carrier and provide an appropriate resolution in accordance with the circumstances and applicable consumer law.

Delivery Attempts

The courier may make delivery attempts according to its own operational procedures.

Please ensure that someone is available to receive the package where required.

Contact Us

For shipping-related questions, please contact us with your order number and relevant delivery details.

Let’s Patch Up ❤️

Turning old into gold.